Sydney Science Trail Terms and Conditions

Bookings and payment

Teachers can book places for students through the Botanic Gardens of Sydney website from 3 February until COB 27 June 2025.

The receiving of a booking confirmation document by email constitutes an agreement that your excursion is booked and confirmed and subject to our cancellation policy.

Invoices based on final numbers will be issued once final numbers have been confirmed (four weeks from the booking date). Any bookings received after 27 June will be invoiced immediately and require payment within 7 days.

Payment options will be included on the invoice, including credit card options. American Express, cash and cheque payments are not accepted under any circumstances.

Once issued, invoices are final with payment terms of 14 days (unless bookings are made after 27 June, where payment terms are 7 days).

Tickets for the Diverse Learner Program can only be booked online and must be paid at the time of booking. Changes to these bookings can be made up to COB 11 July 2025 by contacting [email protected].

Refunds, cancellations and changes

Botanic Gardens of Sydney and the Australian Museum reserves the right to cancel or modify any event in case of extreme weather or changes to New South Wales Government public health advice. In this instance, participants will be notified by email as soon as practicable.

 a. Wet weather

All booked programs will go ahead in wet weather, unless it is an extreme weather condition.

b. School bookings

After your booking has been confirmed, final numbers are due within four weeks or by 27 June 2025 (whichever comes first).  Your invoice will be issued within two business days and once paid, no further changes can be made.

If you need to cancel or make changes to your numbers, notification must be made in writing to [email protected].

c. Diverse Learners Programs

If you need to cancel or make changes to your numbers, notification must be made in writing to [email protected].

Changes or cancellations can be made up until 11 July 2025. after this date, bookings are not refundable.

Check out the Sydney Science Trail frequently asked questions here.